If you have an emergency or need to have your water turned off, the City can assist in that effort. If you would like to schedule an appointment to turn off your water at the City's shut off valve, please call the Operations Division at (360) 887-8251. Appointments can be made Monday- Friday 8:00 am- 3:30 pm. There is a $10.00 fee for this service. If you have an emergency after business hours, please call after hours emergency Public Works number at (360) 518-8146.

Pay My Utility Bill

Have a question about your utility bill or methods of payment? Click here for answers to this frequently asked question. To pay your utility bill online click here.


Water Service

If you require water service for new construction, complete the Meter Installation Request Form available at the bottom of this page or within the resource center. Usually new service can be installed within one week. 

Water Leaks

It is possible to detect leaks in your home on your own. Most water leaks can be seen or heard, though some can be very difficult to detect. Click here for information on how you can detect a leak and what you can do to fix it. 

Water Meters

The water meter is a City owned device that measures the quantity of water used by a citizen or business. Click here for more information.


Water Conservation

Water Conservation saves money, preserves wildlife, and makes sure there is enough water for all uses. Click here to see what you can do to help. 

Cross Connection and Backflow

Cross connections are found in all plumbing systems. Pollutants can enter the safe drinking water system through uncontrolled cross connections when backflow occurs. Click here to learn more about how you can prevent backflow from occuring in your drinking water.